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Personal Profile
A diligent graduate who combines a strong academic background in Accounting (Business and Management) with relevant experience gained undertaking administrative and financial roles. Excellent communicator, self starter and team player who thrives on using their own initiative and is stimulated by meeting challenges.
Education and Qualifications
The London School of Accountancy - City and Guilds ITQ Level 2 (August 2010)
• City and Guilds ITQ level 2 Computerised Accounts in MS Excel, MS Word and Sage Line 50
Brunel University – Bachelor of Science Degree (Sept 2007 – July 2010)
• 2:1 BSc. Honours Accounting (Business Management)
Final Year Project: Undertook research on factors governing consumer’s online purchasing behaviour. Organised and conducted telephone interviews with online retailers, in addition to conducting customer focus groups. My research was awarded an upper second class.
Greenford High School and Sixth Form Centre – A-level’s (Sept 2005 – June 2007)
• Double Award Business and Finance (Equivalent to two A-level’s) BB
• Government and Politics B
• Travel and Tourism C
UCAS points: 380
Work Experiences/Stages
Morrisons / Safeway Plc (June 2005 - Oct 2009)
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• Compiled and prepared important management reports.
• Conducted monthly stock takes.
• Updated the stores information and product database when new product lines were introduced.
• Ensured there was no price dispersion between pos ticket price and actual product selling price.
• General duties- ordered and monitored stock created and printed pos and promotional tickets.
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Cash office assistant
• Analysed financial transactions and reports to identify any errors and inconsistencies.
• Filed paperwork to departmental managers if any errors and inconsistencies were identified.
• Conducted daily till and float checks
• Balanced ledger accounts and the offices books daily.
• General Banking duties and updating the stores financial system at the close of each trading day.
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Customer service desk
• Acted as main point of contact for complex customer requests and complaints ensuring all issues were addressed professionally and efficiently.
• General duties - answered telephone calls, made staff and promotional announcements, helping disabled and elderly customers with their shopping purchases and working on kiosk and lottery tills.
Skills Profile
Communication and Teamwork:
• Worked in a team to deliver a presentation in front of a group of successful entrepreneurs, the team was awarded a Grade A for the presentation.
• Worked on the customer service desk within a busy branch of a major supermarket has developed my ability to communicate and interact effectively with a wide range of people.
• Strong team working skills enabled our university team to finish second at the ‘Face-off’ dance competition which was held at the 02 Arena in 2008.
Analytical and Problem Solving:
• Regularly analysed and highlighted any inconsistencies in financial data during a part time role within the cash office.
• Calm but assertive approach to solving problems, was given responsibility for resolving customer complaints.
• Speed and accuracy of numeracy skills has increased significantly through working within the cash office.
IT Skills and Language:
• Advance knowledge of Microsoft Office packages and Sage
• Multilingual, with a verbal and written knowledge of English and Punjabi
Interests and achievements
Achievements
• Selected from 20 students across the UK for the target chances law for students with Disabilities Event 2009.
• Selected from 20 students across the UK for the Banking on potential event 2008 investing in your talent.
• Successfully completed the leadership challenge set by World Challenge Expeditions during my time at Greenford High School and Sixth Form Centre.
[CENTER] Societies[/CENTER]
• Assisted and performed at a music and dance competition called Face-off which was held at the 02 Arena. This required team work, organising locations and times to meet, ticket distribution and running stage rehearsals and sound checks on the day. This event was part of the dance society at Brunel.
• Attended Greenford Sixth Form debating society where we would regularly debates to discuss a range of issues and often took on other schools and colleges in debating challenges, highlight being debating with the politicians and mayor of Ealing.
Fundraising
• Organised non uniform day and a talent contest to raise money for the Tsunami appeal. The events rose over £1500 towards the Tsunami appeal.
Interests
• Have a passion for sports; I enjoy cycling, tennis and many other sports. I am currently playing football for a local team seven a side football team on weekends. I enjoy reading as well as spending time with my friends and family.
Professional References
Available upon Request